Bajiliv Privacy Policy —
Your Data, Your Rights

1. Introduction

This privacy policy describes how bajiliv ("bajiliv", "we", "us") collects, uses, stores, and protects the personal data of members and visitors to the bajiliv platform. By registering an account or using any bajiliv service, you acknowledge that you have read and understood this privacy policy.

Bajiliv is committed to handling your personal data responsibly and transparently. This policy applies to all personal data collected through the bajiliv website, mobile app, and any related services. It should be read alongside bajiliv's Terms and Conditions and Responsible Gaming Policy.

2. Data We Collect

Bajiliv collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the bajiliv website and app, and occasionally from third-party verification providers. The types of personal data bajiliv may collect include:

Data Type	Examples	Why Collected
Identity Data	Full name, date of birth, gender	Account registration and age verification
Contact Data	Email address, phone number	Account communication and support
Financial Data	bKash/Nagad/Rocket number, transaction history	Processing deposits and withdrawals
Technical Data	IP address, device type, browser, OS	Security, fraud prevention, platform optimisation
Usage Data	Pages visited, games played, bet history	Improving bajiliv services and responsible gaming monitoring
Verification Data	ID documents, selfies (when requested)	KYC compliance and account security

Bajiliv does not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information unless specifically required by law or for responsible gaming purposes (for example, if you voluntarily disclose a gambling-related concern).

3. How We Use Your Data

Bajiliv uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a member. The main ways bajiliv uses your data are:

• To create and manage your bajiliv account and verify your identity.
• To process deposits, withdrawals, and other financial transactions on bajiliv.
• To detect and prevent fraud, money laundering, and other prohibited activities on the bajiliv platform.
• To comply with legal and regulatory obligations applicable to bajiliv's operations.
• To provide customer support and respond to your enquiries about bajiliv.
• To send you important account notifications, security alerts, and service updates.
• To send you promotional offers and bonus information from bajiliv — only where you have consented or where bajiliv has a legitimate interest in doing so.
• To monitor betting and gaming activity for responsible gaming purposes and to identify members who may need support.
• To improve bajiliv's platform, games, and services based on aggregated usage data.

4. Who We Share Your Data With

Bajiliv does not sell your personal data. However, bajiliv may share your data with trusted third parties where necessary to operate the platform and comply with legal requirements. These include:

• Payment processors — bKash, Nagad, Rocket, and other payment service providers used to process your transactions at bajiliv.
• Identity verification providers — third-party KYC services used to verify your identity when required by bajiliv.
• IT and security providers — companies that help bajiliv maintain platform security, prevent fraud, and manage technical infrastructure.
• Regulatory and law enforcement authorities — where bajiliv is legally required to disclose information, for example in response to a court order or regulatory investigation.
• Professional advisers — lawyers, auditors, and consultants who assist bajiliv in operating its business, subject to strict confidentiality obligations.

All third parties who receive your data from bajiliv are required to handle it securely and in accordance with applicable data protection standards. Bajiliv does not permit third parties to use your data for their own marketing purposes.

5. Cookies and Tracking

Bajiliv uses cookies and similar tracking technologies to improve your experience on the platform, remember your preferences, and analyse how the bajiliv website and app are used. Cookies are small text files stored on your device when you visit bajiliv.

• Essential cookies — required for bajiliv to function correctly. These cannot be disabled.
• Functional cookies — remember your preferences and settings on bajiliv, such as your preferred language or display options.
• Analytics cookies — help bajiliv understand how members use the platform so we can improve it. Data collected is aggregated and anonymised.
• Marketing cookies — used to show you relevant bajiliv promotions. You can opt out of these through your browser settings or bajiliv account preferences.

6. Data Retention

Bajiliv retains your personal data for as long as your account is active and for a period after account closure as required by law and legitimate business needs. Specifically:

• Account and identity data is retained for a minimum of five years after account closure to comply with anti-money laundering regulations.
• Transaction records are retained for a minimum of five years for financial compliance purposes.
• Technical and usage data is typically retained for up to two years for security and analytics purposes.
• Marketing consent records are retained for as long as necessary to demonstrate compliance with consent requirements.

When your data is no longer required, bajiliv will securely delete or anonymise it in accordance with our internal data retention procedures.

7. Your Rights

As a bajiliv member, you have the following rights in relation to your personal data. To exercise any of these rights, contact the bajiliv support team at [email protected].